Refund and Returns Policy | Care Me Global BD

At Care Me Global BD, we are committed to ensuring your satisfaction with every purchase. Our refund and return policy is designed to be simple, transparent, and customer-friendly. If you are not completely happy with your order, we’re here to make it right.

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✅ Return Eligibility

You can request for a return within 7 days of receiving your order.

To qualify for a return:

• The item must be unused, undamaged, and in its original packaging
• A valid proof of purchase (invoice or order ID) is required

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💸 Refund Process

Once your return is received and inspected:

• You will receive an email notification regarding the status
• If approved, your refund will be processed within 7 business days
• The refund will be applied to your original payment method (e.g., bKash, Nagad, bank card)

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🚫 Items Not Eligible for Return

• Used, damaged, or opened products
• Clearance or discounted items marked as “Final Sale”
• Items without original packaging or missing parts

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📦 Return Shipping

• Customers are responsible for return shipping costs (unless the item is defective or incorrect)
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📞 Contact Us

Need help with a return?
📧 Email: imam.info@caremeglobalbd.xyz
📞 Phone: 01949-089703
🕒 Support Hours: 10:00 AM – 6:00 PM (BDT), Sunday to Thursday